Xero Reviews

Xero Review – Full Page

Xero

Xero – The Best AI-Powered Accounting Software
Review by GABRIELLE CARPENTER • Updated December 2, 2024

Xero is an online accounting software company based in New Zealand that helps small business owners connect with their numbers, banks, and advisors. Its goal is to streamline your accounting workflow and reduce manual work. Enjoy paperless record-keeping, automation, and smart insights.

Pros

  • Easy-to-use interface
  • Comprehensive financial reports
  • Mobile app
  • Time-saving automation
  • Wide range of features

Cons

  • Frequent price increases
  • Poor customer support
  • Limited customizations
Xero Logo

Key Ratings

Features score: 4.5

Pricing score: 5

Support score: 4

Reputation score: 3

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What is Xero?

Xero is a cloud-based accounting platform for small and medium-sized businesses. It offers invoicing, expense tracking, payroll integrations, inventory, real-time reporting, and automated bank feeds from 21,000+ financial institutions worldwide.

Xero Screenshot

Is Xero Legit?

Yes — Xero is trusted by more than 4 million users worldwide and is a globally recognized leader in cloud accounting. Established in 2006, it is known for secure financial data management, high-availability cloud uptime, and strong compliance standards.

Xero Security Screenshot Visit Xero Website

How Much Does Xero Cost?

Xero offers three main plans. Here is the full pricing breakdown:

PlanPriceWhat’s Included
Early $15 / month 20 invoices, 5 bills, bank reconciliation, Hubdoc capture, cash flow snapshots
Growing $42 / month Unlimited invoices & bills, bulk reconciliation, advanced reporting
Established $78 / month Multi-currency, expense claims, project tracking, Xero Analytics+

What Is Included in Xero Plans?

All Xero subscriptions include core accounting tools like invoicing, receipt capture, and bank reconciliation. Advanced plans add multi-currency, project tracking, and detailed analytics.

Xero Plan Features Screenshot

Xero Features

Feature Description
Bank Reconciliation Automatic bank feeds and matching rules that save time.
Invoicing Create, customize, and automate recurring invoices.
Expense Tracking Capture receipts with mobile app and track employee expenses.
Inventory Basic product tracking built directly into the system.
Payroll Integrated with Gusto for full payroll management.
Projects Track time, assign tasks, monitor profitability.
Reporting Real-time financial reports including cash flow and budgeting.
Mobile App Send invoices, reconcile, and capture receipts from anywhere.

Notable Features

  • Xero Analytics+ – predictive insights using AI
  • Smart Invoicing – automated reminders + online payments
  • Hubdoc Integration – automatic document extraction
  • Automated Bank Rules – reduces reconciliation time significantly
  • Multi-Currency Accounting – real-time exchange calculations
  • 1000+ App Marketplace – CRM, ecommerce, POS integrations

Xero Support Offering

Xero provides 24/7 support through email tickets, an extensive help center, video tutorials, and community forums. Certified Xero advisors are also available for specialized accounting assistance.

User Review Highlights

  • Ease of Use: Very intuitive, minimal learning curve
  • Automation: Saves significant time in reconciliation and invoicing
  • Features: Comprehensive but some users want more flexibility
  • Value: Mixed — some love it, others dislike price increases
  • Support: Useful but sometimes slow to respond

How Xero Compares to Other Platforms

FeatureXeroQuickBooksFreshBooks
Ease of Use★★★★★★★★★☆★★★★★
Pricing$$$$$$$
Multi-CurrencyYesLimitedNo
Best ForSmall & Medium BusinessesGrowing CompaniesFreelancers